Violence at Work
Return to Home PageAre you an employee?
Information for employees:
What violence at work is, what your rights are and what to do if you think it's happening in your workplace.
- Your Rights
- Are you at risk - find out some examples of what can aggravate the risk of violence
- Reporting can identify trends so that future events can be planned for, such as specific times of the year, days of the week, or common operational situations where these events occur.
- Download a sample form to report an incident to your employer
Are you an employer?
Guidance for employers:
What violence at work is, what your obligations are and what to do if you think it's happening to your employees.
- Your Obligations
- Find out what increases the risk of violence to your staff
- Setting up a reporting system is not difficult but it is necessary to keep abreast of incidents that are happening. This site will provide information and links to everything you need to do.
- Download a sample form to help you get started
Violence at work comes in many shapes and forms
"Any incident, in which an employee is abused, threatened or assaulted by a member of the public in circumstances arising out of the course of his or her employment."
For Help and Advice call 0800 019 2211
Related Links
Violence or abuse towards people who serve the public is not only unacceptable it can be illegal. For help and advice Download our Campaign Leaflet
Equally if you work withthe public by telephone you do not need to accept bad behaviour. You can also download our guide to Dealing with Phone Rage